/
Confluence

Confluence

About this service

Confluence is a team collaboration software that allows groups to share, edit and communicate effectively in one, central location.

Available to use 24/7.

What's available:

Public, semi-private, and private wikis for staff/faculty.

Who can use this service

Faculty, Researchers, Staff

Students should refer to Atlassian product alternatives for students.

How to request this service

Submit a request using the Jira Service Management Portal

Support for this service

Submit a request using the Jira Service Management Portal

Pricing/cost

No cost for basic use. There could be costs for additional licensing or add-ons and plugins. 

Training and documentation

Required access rights

Must have WatIAM user account access; valid VPN connection required for off-campus use.

Pre-authorized maintenance windows

Weekdays after 9:00 p.m. EST, and during the weekends.

Additional service resources

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

IST KB resources that may be related to this service entry

Service catalogue feedback

If you’d like to share any feedback about this service catalogue entry, please let us know.

Related content

Collaboration
Read with this
IT services and support | New faculty orientation
IT services and support | New faculty orientation
Read with this
Microsoft 365 Frequently Asked Questions
Microsoft 365 Frequently Asked Questions
Read with this
University of Waterloo Software Depot
University of Waterloo Software Depot
Read with this
Software for faculty and staff
Software for faculty and staff
Read with this
Licenced software at the University of Waterloo
Licenced software at the University of Waterloo
Read with this