Confluence

About this service

Confluence is a team collaboration software that allows groups to share, edit and communicate effectively in one, central location.

Available to use 24/7.

What's available:

Public, semi-private, and private wikis for staff/faculty.

Who can use this service

Faculty, Researchers, Staff

How to request this service

Submit a request using the Jira Service Management Portal

Support for this service

Submit a request using the Jira Service Management Portal

Pricing/cost

No cost for basic use. There could be costs for additional licensing or add-ons and plugins. 

Training and documentation

Required access rights

Must have WatIAM user account access; valid VPN connection required for off-campus use.

Pre-authorized maintenance windows

Weekdays after 9:00 p.m. EST, and during the weekends.

Additional service resources

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

IST KB resources that may be related to this service entry

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