Zoom provides videotelephony and online chat services through a cloud-based peer-to-peer software platform and is used for teleconferencing, telecommuting, distance education, and social interactions. Zoom offers two types of virtual room services:
Meetings - designed to be a collaborative event with all participants being able to screen share, turn on their video and audio, and see who else is in attendance.
Webinars - designed so that the host and any designated panelists can share their video, audio and screen. Webinars allow view-only attendees. They have the ability to interact via Q&A, Chat, and answering polling questions. The host can also unmute the attendees.
The University's license includes Pro/Educational features that will be assigned to Faculty, staff, and graduate students. These include:
300 seat meeting room capacity (default size)
Unlimited meeting times
Larger meeting sizes by request
Webinars by request (various sizes)
Cloud storage for recordings
For undergraduate students
The undergrad student Basic license includes 100 seats, a 40-minute per meeting time allowance, and local storage for recordings.
Creating and accessing Zoom accounts
If you do not have an existing Zoom account: Faculty, staff, and students can create an account by going to https://uwaterloo.zoom.us, clicking Sign In, and logging in with their email@example.com credentials.
If you have an existing Zoom account:Migrate your account to the campus-wide license using the steps below.
Go to https://uwaterloo.zoom.us and click Sign In. Enter your firstname.lastname@example.org login credentials. The first time you log in, you will be asked to migrate your existing account. Follow the prompts to migrate your account.
If you have a paid Zoom account, Zoom will update your account balance and you can request a refund by calling Zoom Support: +1-888-799-9666 ext. 2.
The ability to log in with Zoom credentials will be disabled at a later date and users will be required to log in using their University of Waterloo credentials.
To optimize the reimbursement of your remaining account balance, it is recommended that you create or migrate your Zoom account as soon as possible.
If you have an upcoming Zoom event, you can create or migrate your Zoom account at your convenience after the event date.