/
How-To: Fixing distorted display on RDP

How-To: Fixing distorted display on RDP

Owned by Miriam Rusu (Deactivated)
Last updated: Feb 14, 2022 by Fady Ghattas
1 min read

Solution

  1. Using remote desktop, remotely connect to client computer.

  2. Download the Dell Support Assistant diagnostic tool from dell.ca (for Dell PC's).

  3. Run a diagnostic test on the video card and update all drivers.



 

Related content

Common Mac pop ups
Common Mac pop ups
ACO Help Desk
Read with this
View on screen is blurry
View on screen is blurry
CEE Technical Services
More like this
Common Windows pop ups
Common Windows pop ups
ACO Help Desk
Read with this
Make your Desktop Display Larger
Make your Desktop Display Larger
Campus Wellness Knowledge Base
More like this
Skype for Business (S4B) FAQ
Skype for Business (S4B) FAQ
ACO Help Desk
Read with this
Fix for remote desktop unexpected loss of connection on Windows 10
Fix for remote desktop unexpected loss of connection on Windows 10
IST Knowledge Base
More like this