How-To: Fixing distorted display on RDP

Owned by Miriam Rusu
Last updated: Feb 14, 2022 by Fady Ghattas
1 min read

Solution

  1. Using remote desktop, remotely connect to client computer.

  2. Download the Dell Support Assistant diagnostic tool from dell.ca (for Dell PC's).

  3. Run a diagnostic test on the video card and update all drivers.