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For the phone menu updates we have moved to the new OfficeLinx system and any changes to the menu recording will need to be created as follows  

Step-by-step guide

Please record any sub menu message on separate phone calls so they will generate separate wav files. 

The phone number for updates is 84444. Leave a recorded message as if you are leaving a voice mail. First state the following:

  • Your Name

  • Menu Name with and menu phone #

  • If you wish to update a sub menu, please specify sub menu code or sub menu name.

                Examples: Main Menu, Day Menu, Night menu, Holiday menu, etc.

 Once you have submitted a voice item to voice mail please create a new request ticket asking for the menu update and letting us know a voice item has been submitted to x84444.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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