This guide shows you how to @mention someone when you want to grab a team members attention.
Step-by-step guide
Adding an @ in a comment will provide you with options to tag a particular person on the internal team to grab their attention to the ticket. You will only receive options to tag individuals that are a part of your team or your project. For example, if you type @ a list of names will appear for you to select from.
Related articles
Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
Article feedback
If you’d like to share any feedback about this article, please let us know.