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The printer queues in the Faculty of Environment have been moved over to the Information Systems & Technology (IST) central print server queue called printsrv. To set up your computer to print to a departmental or unit printer, please follow the instructions for PCs and Mac computers below.

Note: These instructions are only for setting up faculty or staff computers on campus to the department printers - not the lab printers.

If you are off-campus, make sure you have installed the University's virtual private network (VPN).

All departments within the Faculty of Environment have been set up with a networked Ricoh multifunction printer. The supplies for these printers can be ordered through W Print.

Technical issues should be reported by raising a request to IST.

To support green IT initiatives, ETIS will not support any personal home/office printers.

Printer namePrinter location
env-deans-prt3EV1 347B
env-deans-prt4EV1 330
env-ers-prt3EV2 2014
env-gem-prt2EV1 319
env-hrc-prt1EV3 3232
env-etis-prt2EV2 1008
env-plan-prt2EV3 3207
env-plan-prt4EV3 3207 (staff only)
env-seed-prt3EV3 4322
env-cki-prt1EV1 204

Windows

 Remove Xerox departmental printers on a Windows computer
  1. Go to "System settings", and then "Printers & scanners".

  2. Click on the old Xerox departmental printer, and click on the "Remove" button.
 Add Ricoh departmental printers on a Windows computer
  1. Click Search (next to the Start button), type Run in the search bar, and then press Enter.

  2. In the Run window, type \\printsrv, and then click OK.
  3. Find your Ricoh in the list using the "Search printsrv" search bar at the top-right of the window.
  4. Double-click on the printer you want to add to install.

Mac

 Remove Xerox departmental printers on a Mac computer
  1. Go to the "System Settings", and then "Printers & Scanners".
  2. Click on the old Xerox departmental printer, select "Remove Printer...", and click on the "Remove Printer" button.
 Add Ricoh departmental printers on a Mac computer
  1. Download the Ricoh printer driver for your OS.
  2. Double-click on the .dmg file you just downloaded, and then double-click on the .pkg file.
  3. Complete the Ricoh installation wizard.
  4. Go to the "System Settings", "Printers & Scanners", and then "Add Printer, Scanner, or Fax...".
  5. Select "IP" (globe icon), set address to "printsrv.uwaterloo.ca", and protocol to "Line Printer Daemon - LDP".
  6. For queue, name and location, see the table above and enter the details of the printer you want to add.

  7. For use, choose "Select Software..." and select  "RICOH IM C3010 PS".
  8. Click the "Add" button.


Instructions for Xerox (Old)

 Xerox (Old)
Printer namePrinter typePrinter location
env-deans-prt3Xerox VersaLink C7030EV1 347B
env-deans-prt4Xerox VersaLink B7035EV1 330
env-ers-prt3Xerox AltaLink C8045EV2 2014
env-gem-prt2Xerox VersaLink C7030EV1 319
env-hrc-prt1Xerox VersaLink B405EV3 3232
env-etis-prt2Xerox VersaLink C7030EV2 1008
env-plan-prt2Xerox AltaLink B8045EV3 3207
env-plan-prt4Xerox VersaLink C7030EV3 3207 (staff only)
env-seed-prt3Xerox VersaLink C7030EV3 4322
env-cki-prt1Xerox VersaLink C7030EV1 204

 Adding departmental printers on a Mac computer

This article offers a thorough guide to seamlessly adding a Xerox printer to your Mac, ensuring you can start printing efficiently and without hassle. From downloading the necessary drivers to managing your printer list, we cover everything you need to know.

Step-by-step guide

Downloading and Installing the Driver

  1. Visit Xerox Support and Drivers website and download the appropriate driver for your printer.

  2. Once you've downloaded the driver onto your Mac computer, double-click on the "XeroxPrintDrive" Apple disk image file (.dmg file).

  3. Double-click on the "Xerox Print Driver" Apple disk/driver file.

  4. When the Xerox Print Driver window appears, double-click on the Xerox Print Driver package file (.pkg). Note: Do not select a printer during this process - just click "Continue".

Create the printer

  1. To create a printer, go to the System Preferences...located under the Apple Menu (on the top left).

  2. Double-click on the Printers & Scanners icon.

  3. Click on the plus (plus) sign to add a new printer. (If the lock at the bottom left of the window is locked, unlock it.)

  4. After the plus (plus) sign the step above, the following window comes up with the default of advertised printers icon chosen

  5. When you click on the Globe icon a window will open to allow you to specify the printer by its IP address. Complete the fields as shown:

Address:  printsrv.uwaterloo.ca

Protocol: Line Printer Daemon -- LPD

Queue: enter the official printer queue name (for eg: ist-ec2-4111)
Note: Please enter the queue name of the respective printer you are trying to add. It will vary from printer to printer

Name: enter the official queue name or some other name (using the official queue name will make troubleshooting easier).

Location (optional): enter the printer location (i.e. building and room).

Use: choose Select Software from the drop-down menu and locate the printer driver for your printer.

Click OK

6. click Add in the bottom right of the window

7. You may need to set some options for some printers.

8. Under the Default Printer field, you can choose to make this printer the default.

Removing old printers

  1. Double-click on the Printers & Scanners icon.

  2. Select the printer you'd like removed.

  3. Click on the minus (minus) sign.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

Article feedback

If you’d like to share any feedback about this article, please let us know.

 Adding departmental printers on a Windows computer

Use this guide to add a Xerox Printer / Copier as a printer on your managed computer. 

Step-by-step guide

Adding a printer to a workstation

The following instructions assume you are connected to the Internet with a wired campus connection or through Eduroam.

  1. Click Search (next to the Start button), type Run in the search bar, and then press Enter.

  2. In the Run window, type \\printsrv, and then click OK.

  3. Find your Xerox in the list using the Search printsrv box in top right hand side of window

  4. Double-click on the printer to install.

Adding a printer to multiple workstations using Group Policy

What is Group Policy printing?

Group Policy printing automatically installs printers on PRINTSRV to department workstations.  There are two ways to setup Group Policy printing. The first way to deploy printers to all of the workstations in a department.  The second way is to deploy a group of printers to a security group of workstations.

Printer installation with Group Policy will map printers as \\nexprint\PrinterName instead of the usual \\printsrv\PrinterName.  PRINTSRV is a DNS alias for the print server NEXPRINTSRV.

It is technically possible to deploy printers to users instead of workstations.  Adding printers at user logon adds too much delay to the login process.  It is much quicker to add printers to the computer Group Policy.

Department deployment

Department wide deployments work best when the entire department is in the same physical space and uses the same printers.  All the requested department printers are in the group policy and workstations gets the same set of printers.  Workstations Services will create a new Group Policy at the top of the department’s workstation OU.  The group policy has a naming convention of AS – Department Name – Printing.

Selected workstations

This method works well for separating printers by department units or geographic locations. To target Group Policy Workstation Services creates security groups.  Then either the department representative or Workstation Services places computers into the security groups.  Workstation Services will make new Group Polices and apply them to the security groups.  The group policy has a naming convention of AS – Department Name – Unit/Location Name - Printing.

How to get started

To get started with Group Policy printing Submit request to helpdesk@uwaterloo.ca.  The next step is to get a group of test printers and workstations together to confirm it works as the departments wants.   



Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

Article feedback

If you’d like to share any feedback about this article, please let us know.


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