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This article describes how to sign into Jira Service Management at the University of Waterloo

Step-by-step guide

  1. Once your department has been set up with Jira Service Management, you will be able to log in. Navigate to uwaterloo.atlassian.net, and enter your UWaterloo username@uwaterloo.ca (Your username is your 8 character username, i.e. j25rober) and click blue Continue button.

2. You will be directed to sign in. Enter your account credentials and accept the 2FA prompt on your device to continue.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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