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Some Windows users report that the newly installed Ricoh printers work without uninstalling and reinstalling them. Before attempting these steps below, you can try printing to the existing printer queue to see if it works.

The printer queues in the Faculty of Environment have been moved over to the Information Systems & Technology (IST) is using the central print server queue, called printsrv.

All departments within the Faculty of Environment have been set up with a networked Ricoh IM C3010 Colour Laser Multifunction Printer. The supplies for these printers can be ordered through W Print.

To set up your computer to print to a departmental or unit printer, please follow the instructions for PCs Windows and Mac computers below.

Note:

These instructions are only for setting up faculty or staff computers on campus to the department printers - not the lab printers.

Before adding the Ricoh printers, you must be wired-in via ethernet to the campus network or connected to eduroam. If you are off-campus, make sure you

have installed

are connected via the University's virtual private network (VPN).

All departments within the Faculty of Environment have been set up with a networked Ricoh multifunction printer. The supplies for these printers can be ordered through W Print.

Technical issues should be reported by raising a request to IST.

To support green IT initiatives, ETIS will not support You may also be interested in setting user code for printing at departmental printers and secure printing (i.e. Locked Print).

For technical difficulties, please raise a request to ETIS.

Note: ETIS does not provide support to any personal home/office printers.

Anchorprintersprinters

Department

Printer name

Printer location

Dean's Office

env-deans-

prt3

prt4

EV1

347B

330

Dean's Office

env-deans-

prt4

prt6

EV1

330

108

KI

env-

ers-prt3EV2 2014

cki-prt1

EV1 204

GEM

env-gem-prt2

EV1 319

env-hrc-prt1EV3 3232

SERS

env-

etis

ers-

prt2

prt3

EV2

1008env-plan-prt2EV3 3207

2014

PLAN

env-plan-prt4

EV3 3207

(staff only)

SEED

env-seed-prt3

EV3 4322

ETIS

env-

cki

etis-

prt1EV1 204

Windows

Expand
titleRemove Xerox departmental printers on a Windows computer
Go to "System settings", and then "Printers & scanners".
  • Click on the old Xerox departmental printer, and click on the "Remove" button.
    • Expand

    prt2

    EV2 1008

    Add Ricoh departmental printers on a Windows computer

    1. Click Search (next to the Start button), type Run in the search bar, and then press Enter.

    2. In the Run window, type \\printsrv, and then click OK.

    3. Find your Ricoh in the list using the "Search printsrv" search bar at the top-right of the window.

    Image Removed
    1. Screenshot 2025-01-13 133217.pngImage Added

    2. Double-click on the printer you want to add to install.

    Mac

    Expand
    titleRemove Xerox departmental printers on a Mac computer
    1. Go to the "System Settings", and then "Printers & Scanners".
      Image Removed
    2. Click on the old Xerox departmental printer, select "Remove Printer...", and click on the "Remove Printer" button.
      Image Removed

    Expandtitle

    Add Ricoh departmental printers on a Mac computer

    1. Download the Ricoh printer driver for your OS.

    Image Removed
    1. Image Added

    2. Double-click on the .dmg file you just downloaded, and then double-click on the .pkg file.

      Image Modified

    3. Complete the Ricoh installation wizard.

      Image Added

    Note that there are two methods to add printers from here depending on the printer you will be connecting to:

    Method 1: Command Line (for SEED and PLAN groups)

    1. Open up Terminal, which you can search from Launchpad.

    2. Then, from the table below, copy and paste the command line for your group printer into the terminal, and click return on your keyboard.

    Department

    Printer name

    Printer location

    Command Line

    PLAN

    env-plan-prt4

    EV3 3207

    lpadmin -p env_plan_prt4 -D "env-plan-prt4" -E -L EV3-3207 -v lpd://printsrv.uwaterloo.


    Image Removed

    ca/env-plan-prt4 -m "Library/Printers/PPDs/Contents/Resources/RICOH IM C3010" -o ColorModel=Gray

    SEED

    env-seed-prt3

    EV3 4322

    lpadmin -p env_seed_prt3 -D "env-seed-prt3" -E -L EV3-4322 -v lpd://printsrv.uwaterloo.ca/env-seed-prt3 -m "Library/Printers/PPDs/Contents/Resources/RICOH IM C3010" -o ColorModel=Gray

    This method provides a work-around for the issue with coloured printing for these printers.

    Method 2: Mac Interface (for any other groups besides SEED and PLAN)

    1. Go to the

    "

    1. System Settings

    "

    1. ,

    "

    1. then Printers & Scanners

    "

    1. , and then

    "

    1. Add Printer, Scanner, or Fax...

    "

    1. .

    Image Removed
    1. Image Added

    2. Select

    "IP" (

    1. the globe icon

    )

    1. , set the address to

    "

    1. http://printsrv.uwaterloo.ca

    "

    1. , and the protocol to

    "

    1. Line Printer Daemon - LDP

    "

    1. .


    Image Removed

    2. For queue, name and location, see the table above and enter the details of the printer you want to add.

    3. For use, choose

    "

    1. Select Software...

    "

    1. and select 

    "

    1. RICOH IM C3010 PS

    "

    1. .

    Image Removed
    1. Image Added

    2. Click the "Add" button.

    Instructions for Xerox (Old)

    Expand
    titleXerox (Old)
    Printer namePrinter typePrinter locationenv-deans-prt3Xerox VersaLink C7030EV1 347Benv-deans-prt4Xerox VersaLink B7035EV1 330env-ers-prt3Xerox AltaLink C8045EV2 2014env-gem-prt2Xerox VersaLink C7030EV1 319env-hrc-prt1Xerox VersaLink B405EV3 3232env-etis-prt2Xerox VersaLink C7030EV2 1008env-plan-prt2Xerox AltaLink B8045EV3 3207env-plan-prt4Xerox VersaLink C7030EV3 3207 (staff only)env-seed-prt3Xerox VersaLink C7030EV3 4322env-cki-prt1Xerox VersaLink C7030EV1 204 Anchorenv-print-fac-macenv-print-fac-mac Expand
    titleAdding departmental printers on a Mac computer
    Include PageISTKB:Adding a Xerox Printer to your MacISTKB:Adding a Xerox Printer to your Mac Anchorenv-print-fac-pcenv-print-fac-pc Expand
    titleAdding departmental printers on a Windows computer
    Include PageISTKB:Adding a Xerox Printer to your PC WorkstationISTKB:Adding a Xerox Printer to your PC Workstation