Email options

Web forms can be configured to send an email notification when the form is submitted. Please note that certain kinds of information must not be transmitted by email. See Deciding what to collect on a web form for more information.

  1. From the administration bar, select Workbench, and then select My Dashboard. 

  2. Navigate to the Forms list.

  3. Locate the form you want to configure and select the drop-down menu under the Operations column.

  4. Select Settings.

  5. Select Emails/Handlers sub-tab.

    Screenshot of Email sub-tab
  6. Select + Add email.

  7. Enter a Title.

  8. Set the recipient on the Send to box.

    • To email - This is the email that the form will submit to. You can choose from the options in the drop-down menu.

  9. Set the sender on the Send from box.

    • From email – This is the email that the form will be sent from. You can choose from the options in the drop-down menu.

  10. Set the Subject and the Body on the Message box.    

    • Subject – This summarizes the purpose of the email. You can choose from the options in the drop-down menu.

    • Body – This is the contents of the email itself. You can choose from the options in the drop-down menu.The default email template values include:Submitted on [webform_submission:created]Submitted by: [webform_submission:user]Submitted values are: [webform_submission:values]

  11. Tokens - Special tokens can be entered in the customizable fields and will be replaced with dynamic values. Select Browse available tokens to view the list of tokens you can add.

    Screenshot of Browse availible tokens
  12. Included Email Values / Markup - Allows you to select the values that will appear in the email when a form is submitted, specifically what will be shown in place of the [webform_submission:values] token. Ensure you do not send any confidential information by email. Uncheck confidential email values in this area.

  13. Select Save.

  14. Select Save handlers.