About this service

IST manages the wireless network on-campus, commonly known as eduroam. Eduroam securely encrypts data over the air and provides access to wireless networks at other co-operating educational institutions worldwide.

To take full advantage of the campus wireless environment, a dual band 2.4GHz/5GHz Wi-Fi adapter is recommended. This is because the 2.4GHz b/g/n band only has three useable channels and suffers from interference from other equipment using the same frequency (e.g., microwave ovens, cordless phones, cordless keyboards/mice, Bluetooth), and can suffer from congestion in large lecture rooms or other large open areas like the Davis Centre library, due to co-channel interference which limits the number of 2.4GHz access points that can be enabled in such areas.

Who can use this service

Students, Instructors, Faculty, Staff

How to request this service


Support for this service

Use the Wi-Fi incident report tool to tell us about the wireless issue you're experiencing.



Additional service resources

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

IST KB resources that may be related to this service entry

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