Claiming a new identity (username) - Employee

Incoming Staff/Faculty

Once Human Resources has processed your paperwork, you should receive an email with the subject line "Invitation Email" to claim your WatIAM username. It will look similar to the email below and includes instructions on how to correctly claim your identity and access your Workday account.

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1. Set up your WatIAM campus user ID by selecting the appropriate link before the expiry.

   1. If you have an existing WatIAM identity (e.g. if you are/were a student, alumni, visitor or former employee):

      • Use the first link provided in the email. You will need to sign in with your current WatIAM username and password.

   2. If you do not have an existing WatIAM identity:

      • Use the second link provided in the email.

        •  You will be asked to set up your password and password recovery email:

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2. Enrol in the University's two-factor authentication (2FA) service.

   • The University of Waterloo made it mandatory to use two-factor authentication to ensure more secure access to your account. For more information and setup instructions, please visit the link provided in the email.

3. "Daily Digest" Emails

   • Once the hire process is approved within Workday, and after the above steps have been completed, you will start to receive "Daily Digest" emails. These emails contain instructions for completing onboarding tasks in Workday. You must log into Workday with your WatIAM credentials (username@uwaterloo.ca and password) to compete the onboarding tasks.

If you forget the username, you may go to https://watiam.uwaterloo.ca and then use the “Forgotten Username” function to retrieve it.

If you forget your password, you may go to https://watiam.uwaterloo.ca and then use the “Forgotten Password” function to retrieve it.

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