What to expect when you get a new computer
Preparation
Backup all of your user files (including your desktop) to either a USB drive or the OneDrive.
Settings and Preferences: Customizing your new computer to match the setup of your old one can be time-consuming. Take note of your preferred settings, browser bookmarks, email configurations, and desktop layouts to replicate them on the new system.
Compile a list of specialized software that you use on your computer and provide the corresponding media (CD/DVD) and license if it is in your possession.
Process
A mutually agreeable time will be scheduled for the delivery of the new computer. This may take place when you are out of the office as not to disturb your work.
Once the computer is in place your email, mapped drives and MS Teams will need to be setup. If you are in dire need to check your email prior to a visit from one of the IT Specialists, the Outlook online is a great tool to check your email, just point your browser to:
Follow-up
The process of getting a new computer is not without some inconvenience. However, the positives certainly outweigh the negatives.
Learning Curve: Every computer is different, so it may take some time to adjust to the new operating system, keyboard shortcuts, and software interfaces. Be prepared for a learning curve, and don't get frustrated if things don't feel familiar right away.
If there are any issues, please document and let the IT Specialist who has been assisting you rectify the issues at hand.
As a precaution, your old hard drive containing your data will be archived and will be available for a minimum of 3 months after receiving your new computer.