Protecting Your Account: Fraudulent Emails (Phishing)

  • If an email claims to be related to a software, account or system upgrade, verify it with Health Computing.

  • Legitimate email will not have a threatening tone and you will be given ample time to respond (e.g. we don’t suspend accounts on 24 hours notice)

  • Look at the link before you click on it. If it is not obviously going to a UWaterloo website, then be very suspicious:

    • Hover your mouse over the link to see where it is going

    • On a mobile device, press and hold on the link (‘long press’) to see where the link is going

  • If you know the person who sent you the email but are uncertain, pick up the phone and call the person to verify that it is legitimate