Before you install an email certificate
Make sure you request and download your S/MIME certificate first. Learn more about how to request and download a GlobalSign S/MIME certificate.
The certificate must be issued to the same email you are sending from. If you have a friendly email (e.g. firstname.lastname@uwaterloo.ca), enter it into the Full Email address field, otherwise you can enter userID@uwaterloo.ca.
How to install an email certificate
Note: Your app interface may differ depending on your Android version. The screenshots shown below were taken with an Android 9 device.
Navigate to the folder where your downloaded certificate is stored and click on the certificate file.
Enter your certificate password and click 'OK'.
Rename your certificate if desired and click 'OK'. Your certificate has now been installed.
In your email app (e.g. Outlook), go to Settings > Security to enable S/MIME. Click the toggle to enable S/MIME. In the pop-up, click 'OK'.
To encrypt your messages, click on the ellipses in a new message/reply and select 'Sign and Encrypt'.
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Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
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