Forward Email from your Microsoft 365 Outlook account

This article describes how to forward or redirect email messages from your Microsoft 365 (M365) account to another email address.

Note: Whether you use your email account through the Outlook Web App (OWA) or the desktop app, it is recommended that this rule be set in the Web App.

Step-by-Step

  1. Log in to outlook.office.com with your username@uwaterloo.ca (your username is your 8-character UWaterloo username, i.e. myuserna@uwaterloo.ca) and password.

  2. At the right-hand side of your screen, click on Settings (ie. the gear symbol)

     

  3. Scroll down and click on View all Outlook settings

  4. On the Settings page, click on Mail > Rules > click on + Add new rule

  5. Complete the information for the new rule:

    1. Name your rule

    2. Add a condition: Select Apply to all messages from the drop-down box

    3. Add an action: Select Forward to from the Add an action drop-down box and enter the email address you wish to forward to. Choose this option if you want to have the messages forwarded to another email address, but keep a copy of the email message in your M365 Inbox.
      Or
      Select Redirect to from the Add an action drop-down box and enter the email address you wish to redirect to. Choose this option if you want to have the messages redirected to another email address without keeping a copy of the email message in your M365 Inbox.

  6. Check the box Stop processing more rules and click Save to create the rule.

Need help?

Contact the IST Service Desk or 519-888-4567 ext. 44357.

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