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Some Windows users report that the newly installed Ricoh printers work without uninstalling and reinstalling them. Before attempting these steps below, you can try printing to the existing printer queue to see if it works.

The printer queues in the Faculty of Environment

have been moved over to the Information Systems & Technology (IST)

is using the central print server queue, called printsrv.

All departments within the Faculty of Environment have been set up with a networked Ricoh IM C3010 Colour Laser Multifunction Printer. The supplies for these printers can be ordered through W Print.

To set up your computer to print to a departmental or unit printer, please follow the instructions for

PCs

Windows and Mac computers below.

Note:

These instructions are only for setting up faculty or staff computers on campus to the department printers - not the lab printers.

Before adding the Ricoh printers, you must be wired-in via ethernet to the campus network or connected to eduroam. If you are off-campus, make sure you

have installed To support green IT initiatives, ETIS will not support

are connected via the University's virtual private network (VPN).

All departments within the Faculty of Environment have been set up with a networked Xerox multifunction printer. The supplies for these printers can be ordered through W Print.

Technical issues should be reported by raising a request to IST.

You may also be interested in setting user code for printing at departmental printers and secure printing (i.e. Locked Print).

For technical difficulties, please raise a request to ETIS.

Note: ETIS does not provide support to any personal home/office printers.

Department

Printer name

Printer

typePrinter location

location

Dean's Office

env-deans-

prt3Xerox VersaLink C7030EV1 347B

prt4

EV1 330

Dean's Office

env-deans-

prt4

Xerox VersaLink B7035

EV1 330

prt6

EV1 108

KI

env-

ers

cki-

prt3

Xerox AltaLink C8045

EV2 2014

prt1

EV1 204

GEM

env-gem-prt2

Xerox VersaLink C7030

EV1 319

env-hrc-prt1

Xerox VersaLink B405

EV3 3232

SERS

env-

etis

ers-

prt2

prt3

Xerox VersaLink C7030

EV2

1008

env-plan-prt2

Xerox AltaLink B8045

EV3 3207

2014

PLAN

env-plan-prt4

Xerox VersaLink C7030

EV3 3207

(staff only)

SEED

env-seed-prt3

Xerox VersaLink C7030

EV3 4322

ETIS

env-

cki

etis-

prt1

Xerox VersaLink C7030

EV1 204

Instructions

Note

Note: The following instructions assume the user is connected to the internet with a wired campus connection or wirelessly through eduroam. It is important that you follow these steps in order.

Anchorenv-print-fac-macenv-print-fac-mac Expand
titleAdding departmental printers on a Mac computer
Include PageISTKB:Adding a Xerox Printer to your MacISTKB:Adding a Xerox Printer to your Mac Anchorenv-print-fac-pcenv-print-fac-pc Expand
titleAdding departmental printers on a Windows computer
Include PageISTKB:Adding a Xerox Printer to your PC WorkstationISTKB:Adding a Xerox Printer to your PC Workstation

prt2

EV2 1008

Add Ricoh departmental printers on a Windows computer

  1. Click Search (next to the Start button), type Run in the search bar, and then press Enter.

  2. In the Run window, type \\printsrv, and then click OK.

  3. Find your Ricoh in the list using the "Search printsrv" search bar at the top-right of the window.

    Screenshot 2025-01-13 133217.pngImage Added

  4. Double-click on the printer you want to add to install.

Add Ricoh departmental printers on a Mac computer

  1. Download the Ricoh printer driver for your OS.

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  2. Double-click on the .dmg file you just downloaded, and then double-click on the .pkg file.

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  3. Complete the Ricoh installation wizard.

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Note that there are two methods to add printers from here depending on the printer you will be connecting to:

Method 1: Command Line (for SEED and PLAN groups)

  1. Open up Terminal, which you can search from Launchpad.

  2. Then, from the table below, copy and paste the command line for your group printer into the terminal, and click return on your keyboard.

Department

Printer name

Printer location

Command Line

PLAN

env-plan-prt4

EV3 3207

lpadmin -p env_plan_prt4 -D "env-plan-prt4" -E -L EV3-3207 -v lpd://printsrv.uwaterloo.ca/env-plan-prt4 -m "Library/Printers/PPDs/Contents/Resources/RICOH IM C3010" -o ColorModel=Gray

SEED

env-seed-prt3

EV3 4322

lpadmin -p env_seed_prt3 -D "env-seed-prt3" -E -L EV3-4322 -v lpd://printsrv.uwaterloo.ca/env-seed-prt3 -m "Library/Printers/PPDs/Contents/Resources/RICOH IM C3010" -o ColorModel=Gray

This method provides a work-around for the issue with coloured printing for these printers.

Method 2: Mac Interface (for any other groups besides SEED and PLAN)

  1. Go to the System Settings, then Printers & Scanners, and then Add Printer, Scanner, or Fax....

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  2. Select the globe icon, set the address to http://printsrv.uwaterloo.ca , and the protocol to Line Printer Daemon - LDP.

  3. For queue, name and location, see the table above and enter the details of the printer you want to add.

  4. For use, choose Select Software... and select  RICOH IM C3010 PS.

    Image Added

  5. Click the "Add" button.