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This information applies when trying attempting to access Microsoft Teams through a web browser and the following error message is "appears: To open the web app, you need to change your browser settings to allow third-party cookies". There are a few solutions:. To bypass this error, please try the steps below.

Step-by-step guide

  1. Add https://login.onmicrosoft.com as a cookie

    exceptions to

    exception to your web browser

    1. Google

      Chrome -

      Chrome:see article titled "Allow or block cookies for a specific site"

      1. Add additional exceptions to https://login.onmicrosoft.com:

        1. [*.]onmicrosoft.com

        2. https://[*.]microsoftonline.com

        3. https://[*.]microsoftonline.com

        4. https://[*.]teams.microsoft.com

      Mozilla Firefox -
        1. https://[*.]teams.microsoft.com

    2. Mozilla Firefox:see article titled "Content Blocking"

2 If your web browser doesn't have the option to add an exception, then you can allow cookies saved by all websites

3. Download the Teams desktop application through Office 365 if you are using a Windows or a Mac. The mobile application is available on Android and iOS.

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