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IST provides a fax service for faculty and staff to receive faxes without having a dedicated fax phone line.

You can receive a fax in a number of different ways:

  • have your client send the fax to 519-888-4380 with a cover page, clearly indicating for whom it is intended

    • this will trigger an incoming email to tsfax@uwaterloo.ca

    • Telephone Services will forward via email based on the recipient information provided.

    • it is recommended that you alert Telephone Services via tsfax@uwaterloo.ca if you are expecting a document

  • have a dedicated number that can be directed to an email address

    • The Telephone Services admin contact from your department must submit a ticket via Request Tracker to enable this service. 

  • receive/print a fax on a department Xerox printer that has been configured to receive faxes

Alternatively, the University’s Central Stores department provides a fax service. For more information please see their website: https://uwaterloo.ca/central-stores/fax-service

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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