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Medeo Won't Detect Camera & Voice Permissions

Medeo Won't Detect Camera & Voice Permissions

Owned by Campus Wellness Tech Support
Last updated: Feb 07, 2025 by Lance Chase
1 min read

Re-allowing Permissions

  1. Open the appointment.

  2. Click this button, the icon may change, but it will always be next to the link in the top.

    image-20241004-155038.png

  1.  Click Site settings.

    image-20241004-155100.png

  1. Click both Delete Data and Reset Permissions.

  2. Close the appointment and re-open it. When you do this, Medeo will ask you to sign in and then the pop-up will ask you to enable the microphone and camera. Enable both.