How to create a Service

Content Maintainers can create Services that will populate the Services listing page (Service Catalogue). The Service content type is available by default - you will need to enable it in the main menu to see your Services listing page.

1. Create a new Service.

   1. Select My Workbench in the black Administration bar.

   2. Select the Create/Manage Content tab.

   3. Click Service.

      Open

      

   4. Click Add service.

2. Enter the Service Name.

   Open

   

3. Select a value for Service status.

4. Enter a Description for the service that is being offered.

5. Select a Service category.

6. Optionally, enter the specific services that are available.

7. Select Who can use this service (consult adding service categories to add or remove service categories).

8. Optionally, enter how users can request the service.

9. Optionally, enter the Minimum notice required for the service, and the Average length of time to complete the request in the respected text fields.

10. Optionally, enter the Cost of the service.

11. Optionally, enter how users can seek Support for this service.

12. Enter the Service hours.

    Note: by clicking Add more users can add another row of hours, for example, if the service is closed over lunch time.

     

13. Enter any days when the service is closed (example, University holidays or temporary closures).

    Another day when the service is closed can be added by clicking Add another item.

14. Enter any changes to the regular hours (example, extended or shortened hours due to a holiday).

    Another change to the regular hours can be added by clicking Add another item.

15. Optionally, enter any notes that users may find helpful regarding hours.

16. Add Service location.

    Use the location lookup to select a campus building. Note: the remaining fields, except for additional, will populate.
    If the building is not in location lookup, manually enter the information. Note: the map link will only generate if the latitude and the longitude are entered.

17. Optionally, enter a Service owner, Business contacts, and/or Tags. Note: These fields will remain hidden from your users.

18. Optionally, insert Sidebar complementary content or Sidebar related links.

19. Save.

20. Publish.

Other site templates

Conference, Publication, and Single page

This content type is not available in other site templates.