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Two-factor authentication

Two-factor authentication

Owned by Jia Wen Li, created
Last updated: Oct 03, 2024 by Palak Chauhan
2 min read

About this service

Two-factor authentication (2FA), powered by Duo Security,ย adds an extra layer of security to your University accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from accessing your accounts, even if they know your password.

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Who uses this service

Students, Graduate Students, Instructors, Faculty, Researchers, Staff, Alumni

How to request this service

Sign inย to get started, youโ€™ll be setup in less than 5 minutes

Service owner:ย If you are a service owner looking to implement Duo, please submit a ticket via https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/group/410/create/1660 for more information

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Support for this service

Pricing/cost

  • There is no cost to enrol your device(s) using the Duo Mobile App.

  • Employees who do not have a mobile phone or would prefer not to use the Duo Mobile App may request one free token from IST.

  • Students who choose not to use the Duo Mobile App will be required to purchase a token.ย Token selection criteria is available in the IST Knowledge Base.

Additional service resources

Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.

IST KB resources that may be related to this service entry

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