Network storage

Network storage

About this service

IST provides centrally managed storage solutions, including cloud storage, network drives, samba shares, and other options. These resources are intended for work, research, and academic activities.

Personal files, videos, images, music, ISO files, or application repositories must not be stored in these locations. Any storage used for these purposes will be subject to removal.

If your work or research requires storing such files, please contact IST in advance to discuss potential accommodations.

Who can use this service

  • Faculty

  • Researchers

  • Staff

How to request this service

Complete the form here: https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/group/411/create/1657
Under ‘Please select the topic you require assistance with*' select 'Storage capacity request’

Support for this service

Complete the form here: https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/group/411/create/1657
Under ‘Please select the topic you require assistance with*' select 'Storage service request’

Requirements

Term

  1. Storage space is assigned on an annual basis, starting May 1 each year. This date marks the beginning of IST’s annual usage review process.

  2. Annual Review: IST reviews storage usage yearly to identify dormant files. Owners will be asked to either clean up these files or confirm their continued need.

  3. Alternative Storage: For long-term dormant files, IST may propose and discuss alternative storage options.

  4. Non-Response Policy: If IST does not receive a response from the designated storage owner, we will make reasonable attempts to contact other potential owners. If unsuccessful, IST will terminate the storage and reclaim the space. This data will not be recoverable.

  5. Owner Responsibility: It is the storage owner’s responsibility to ensure IST has accurate and up-to-date contact information.

Modifications

  1. Storage modifications can be requested at any time.

  2. All changes will be reviewed and discussed with the IST storage team.

Conditions

  1. IST reserves the right to refuse requests or cancel allocations at its discretion.

  2. Storage is strictly for work, research, and educational purposes.

  3. CIFS exports will be managed using NEXUS Active Directory security groups.

  4. Storage deemed inappropriate for our environment must be removed within 30 days of notification.

Additional service resources

IST KB resources that may be related to this service entry

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