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Connecting your iClicker course with LEARN

Follow these instructions for each iClicker Cloud course that you are integrating. You only need to complete this process once for each course.

1. From the iClicker Cloud instructor website, navigate to your course

2. Open the course Settings and go to the Integrations tab

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3. Click the Connect to Brightspace button. The first time you go through this setup, you’ll see a notification that you need to authenticate with Brightspace. Select Go to Brightspace (LEARN). Note the equivalent to Brightspace at UWaterloo is LEARN.

4. The browser will automatically redirect you to LEARN to enter your login credentials and authorize the integration. Once you complete this step, you’ll be automatically redirected back to iClicker Cloud to continue with the setup.

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5. Now that your accounts are linked, you need to link your LEARN course to your iClicker Cloud course. From the list of your active Brightspace courses, choose your course and then click the Next button at the bottom of the dialogue to continue.

6. With your course mapping complete, you have the option to do an initial roster sync immediately, or you can choose to do it at any time later from the iClicker Cloud roster page (People > Students)
   Roster sync steps will be covered in the next section of this article. 

7. After dismissing the setup modal, a summary of the integration is shown in the settings tab. Additional integration settings are available, including the option to disconnect your course if you need to make a correction.

Grade sync options

• Sync to Brightspace gradebook as a single total column (column name in LEARN is editable here) or separate columns for each activity (column names in LEARN reflect activity names in iClicker)

• If a student doesn’t have any iClicker responses, send 0 points to the Brightspace gradebook or skip (leave entry blank)

Note: You can switch between the score options at any time, but the sync process will not remove any grade columns already added to your LEARN gradebook.

Sync your roster from LEARN to iClicker Cloud

Once you have set up the integration, you will see a Sync Roster button on the Students page for your course.

1. Navigate to the People section of your course and click the Sync Roster button on the Students page to initiate the roster sync
   Students from your LEARN roster are associated to an iClicker account by matching account information in the two systems. If a match is found and the student hasn’t yet joined your iClicker course, that student will get automatically added to your iClicker roster and sent an email notification. Student account matches use email address as the primary identifier but also use WatIAM ID and full name to supplement match success if an email match cannot be made.

2. When roster sync is complete, a confirmation message is shown

   • If roster sync was totally successful, you'll see the following message.
     
     

   • If some students from your roster did not sync, the dialogue will appear as a summary showing a count of successful student syncs and a section describing action that you or your students may need to take to successfully sync the rest of your class.
     Note: The fix for sync errors is for students to update their iClicker profile to use the email address that matches their WatIAM account. If the student has created multiple accounts and needs assistance, please have them contact iClicker Support.

3. If you need to take action to get some students to sync, use the View Details links to see which students need help and what they need to do to fix their situation

   • Select some or all of the students in the list to send an email. The email explains how students either edit their profile or create a new iClicker account so that they will sync with your course.

   • Select the “end me a copy of this email setting to receive a copy of the email sent to students.

   • The date that you last sent the student an email is shown in the table. You can only send an email to students once a day.

Sync your grades from iClicker Cloud to LEARN 

Once you have set up the integration, you can sync your LEARN grades at any time from the iClicker Cloud gradebook.

1. A Grade Sync column appears in your iClicker Cloud gradebook when you have the integration active
   This column displays icons to indicate the grade sync status for each student. The different icons and their meanings are summarized below. When viewing them in your iClicker Cloud gradebook, you can move your cursor over each icon to see a tooltip explanation.

   • Student has not been synced yet.

   • Student is not found in the Brightspace roster.

     • This student may need to update their iClicker profile before we can sync their grades.

     • This student may have dropped your course in LEARN. Check your LEARN roster to verify

   • Student's grades have successfully been synced.

   • Student's grades have not been synced due to an error.

2. Click the Sync Grade button on the Gradebook page to initiate the grade sync, Note that a roster sync is automatically included with every grade sync to ensure that your roster is as up-to-date as possible before grades are sent.

3. A dialogue opens with a list of your course’s polls and quizzes
   Select which activities you want to sync to your LEARN gradebook, then click the Sync button.

4. When complete, a summary of the sync request is shown with the number of students successfully synced and any error details if an issue was encountered. This summary dialog will look identical to the dialog shown after a roster sync.

Changes to previously-synced scores that you make in LEARN will be overwritten the next time iClicker Cloud is synced. We recommend making score changes directly in iClicker Cloud, then sync to LEARN to ensure that the two gradebooks are consistent with each other.

The first time you sync a column from iClicker to LEARN, it will create a gradebook column with the same name. Changing the name of a poll or quiz after you sync grades will not break the original association, but it might be confusing if your activity names don’t match between LEARN and iClicker.

Note. This page is adapted from Instructor Guide: iClicker Cloud Roster & Grade Sync with Brightspace by D2L ©2023 Macmillan Learning

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