Move Microsoft 365 Email on MacOS Mail

Transferring emails from one Microsoft 365 (M365) email inbox to another Microsoft 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

Step-by-step guide

This guide starts with the email inboxes already set up in the MacOS Mail App. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will need both the @edu.uwaterloo.ca account set up and the @uwaterloo.ca account set up in the MacOS Mail App.

Please check the MacOS Mail setup guide for steps on setting this up first.

1. With the MacOS Mail app open, select the emails from the inbox that you would like transferred

   1.  For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @edu.uwaterloo.ca inbox

   2. To select multiple emails, hold the Command key and click on the emails you would like
      
      

      Open

      

2. You can now drag and drop the emails into the inbox you would like

a. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will drag and drop into your @uwaterloo.ca inbox

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3. You MUST verify online that the transfer was successful by visiting microsoft365.com. Failure to follow this step may result in a loss of emails.

4. Sign in with the email account you want the emails to end up in. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the migrated emails.

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