Software and Programs

1. Exchange Calendar

2. Mozilla Thunderbird

3. Microsoft Outlook
    

Exchange calendar

For details on how to use/setup Exchange calendar on Outlook, please refer to IST's documentation.

Mozilla Thunderbird

Mozilla Thunderbird is a mail client that allows users to retrieve, view, and compose messages from multiple email accounts.

1. Adding an email account

2. Deleting an email account

3. Setting an account as default

4. Setting your outgoing SMTP server

1. Adding an email account

To add an email account:

1. In the menu, select File > New > Account

2. Select "Email Account" and click "Next"

3. Enter your desired outgoing name and email address and click "Next"

4. Select "IMAP".

5. Enter the name of your incoming server in the field beside "Incoming Server"

   • If you are an undergraduate student, the name of your incoming server is "http://mailservices.uwaterloo.ca "

   • If you a graduate student, staff or faculty member, the name of your incoming server is "connect.uwaterloo.ca"

6. Click "Next" twice

7. Enter a name for your new account beside "Account Name" and click "Finish"

8. Do not click on your new email account in the folder pane on the left to retrieve messages yet

9. In the menu, select Tools > Account Settings

10. In the left hand menu, click on "Server Settings" in the account you want to edit

11. Make sure the "User Name" is your userID. If your full Waterloo userID is greater than eight characters long, use the shortened eight-character version

12. Checkmark the "Use secure connection (SSL)" option in the "Server Settings" section

13. Click "Ok" to save your settings

14. In the folder pane, click on the name of the account from which you want to retrieve messages

2. Deleting an email account

To delete an email account:

1. In the menu, select Tools > Account Settings

2. In the left hand menu, click on the name of the account you want to delete

3. In the bottom left hand corner, click on "Remove Account"

4. Click "Ok" twice to save your settings

Note: After deleting an account, Thunderbird may display an alert that reads, "Failed to remove this account." You should disregard this alert, which is due to a bug in Thunderbird's system, because your account has in fact been deleted.

3. Setting an account as default

The email account you set as default will appear first in the list of accounts in the folder pane. In addition, messages you compose will automatically be sent from your default account unless you specify otherwise.

To set one of your email accounts as default:

1. In the menu, select Tools > Account Settings

2. Click on the name of the account you want to set as default

3. In the bottom left hand corner, click on "Set as Default"

4. Click "Ok" to save your settings

4. Setting your outgoing SMTP server

To set your outgoing SMTP server, please do the following:

1. In the menu, select Tools > Account Settings. (Edit -> Account Settings on some platforms)

2. In the left-hand pane, click on "Outgoing Server (SMTP)"

3. Set the "Server Name" to the name you specified in the section "Adding an email account"

4. If your computer is or may be off-campus, set the Port to 587, otherwise, leave it as the default 25

5. Checkmark the option "Use name and password", and enter your userID in the "User Name" text box

6. Check the option "TLS" under "Use secure connection"

Microsoft Outlook

For details on how to use/setup Exchange account on Outlook, please refer to IST's documentation