Use checkvpn.uwaterloo.ca to see your computer's VPN connection status.
Download the Cisco AnyConnect app from the App Store.
Once downloaded, add a Virtual Private Network (VPN) connection by clicking on Connections.
Then click Add a new VPN Connection
Next, input the following details and click Save (insert 2nd screenshot attached to this form):
Description: leave blank
Server Address: cn-vpn.uwaterloo.ca
Choose Allow when asked if you would like to add VPN configurations
You will then be prompted to input your phone's password or Touch ID.
To connect to the VPN, you need to turn it on by clicking the AnyConnect VPN option
Input cn-vpn.uwaterloo.ca for server address then hit save.
Select Allow when a pop up asks if you would like to add VPN configurations.
You will then be prompted to put in your phone passcode
You will be re-directed to the screen below. To connect to the VPN you need to switch the AnyConnect VPN section on (move it to the right).
A window will pop up. Enter your WatIAM credentials
Two-factor authentication (2FA) is required in order to connect to the VPN starting November 17, 2020. Read more about 2FA.
In the 'Second Password' field, enter one of the following.For Duo Mobile push: enter 'push'
For Duo hardware token or Duo app: enter your 6-digit code
For Duo Bypass code: enter your bypass code
For Yubikey: enter the code generated by touching the Yubikey
It should now be connected and the screen should look like this:
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Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
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