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What is AdHocAlert desktop notification?

AdHocAlert desktop notification is one of several channels the University of Waterloo's emergency communication system, powered by Regroup, will use to distribute messages in the event of an emergency. When triggered, the AdHocAlert Desktop Notification software would cause a pop-up window to appear on the user’s desktop screen, displaying the emergency message. AdHocAlert supports Windows and MacOS devices.

Installation guide for MacOS

IST-managed macOS devices

The AdHocAlert desktop notification app is pushed out to all IST-managed macOS devices via Intune. AdhocAlert will be installed the next time the device checks in with Intune but users may choose to force with a check status.

Unmanaged macOS devices

  • To ensure a smooth installation, please connect to the on-campus network (or use the VPN if working remotely). At the end of the day, restart your computer to complete the installation of the AdHocAlert app.

  • If you already have AdHocAlert installed, please quit the app and uninstall it before proceeding with these steps.

  1. Click the following .pkg file link to download the desktop client for macOS, .

  2. Go to where you downloaded the client, e.g., Downloads, and double click on the file.

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  3. Click Continue on the Introduction page.

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  4. If prompted, select the destination disk where you want to install the app on, then click Continue.

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  5. On the Installation Type page, click Install.

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  6. Enter the password for the machine when prompted. Administrative privileges will be required to complete the installation. Then click Install Software.

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  7. On the Summary page, click Close.

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  8. You may choose to delete the installer or move to trash on the confirmation page.

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  9. The installation process is now complete and the bell icon, , will show in the task tray.

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Verifying installation

To ensure the AdHocAlert Desktop Notification is installed, look for the icon (bell) in the system tray. 

Supported OS

AdHocAlert is available for all devices using MacOS 11 and above.

Need help?

Please contact ens@uwaterloo.ca for more support.

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