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Please follow the steps below to successfully authenticate on the University wired network.

  1. Click the Start button, type “services.msc” in the search box. Right-click Services and choose Run as administrator.

  2. Select Wired AutoConfig from the list of Services

  3. Right-click on Wired AutoConfig and press Start. Once the service has started, you can close the Services window.

If you want the service to start automatically, even if you restart your computer, you can right-click Wired AutoConfig, choose Properties, and change the Startup Type to Automatic

4. Open Network and Sharing Center by clicking Start and enter the following into the search box: control.exe /name Microsoft.NetworkAndSharingCenter.

5. Choose Change adapter settings from left-hand menu

6. Right-click on the connection you want to enable 802.1x on and click Properties

7. Click on Authentication tab on the Pop up that opens and make sure the box next to Enable IEEE 802.1X authentication is checked.

8. Under Choose a network authentication method make sure Microsoft: Protected EAP (PEAP) is selected and then click Settings.

If you do not see the authentication tab, check that configurations are correct following Steps 1-3 above

9. In the next screen, under Trusted Root Certification Authorities choose GlobalSign Root CA and under SelectAuthentication Method choose Secured password (EAP-MSCHAP v2) and then click Configure….

10. Make sure that the following checkbox is unchecked. Click OK and click OK again.

11. Click Additional Settings…. Check the box Specify authentication mode and choose User authentication from the dropdown list.


12. Click Save Credentials and enter your 8-character UWaterloo username @uwaterloo.ca and password (e.g. j25rober@uwaterloo.ca) .

13. Click OK to close all the opened windows. Wait 15 seconds and then open an internet browser window to verify that the connection has been established.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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