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Note

Prior versions of Ubuntu are unable to configure Microsoft 365, and are restricted to using Thunderbird with email/IMAP.

For instructions on how to configure the Thunderbird mail client: How to setup Microsoft 365 in Thunderbird

The instructions in this guide allow Linux users (Ubuntu 21.04 or later) to configure Microsoft 365 (M365), in accordance with 2-factor authentication. The Microsoft 365 package includes apps such as PowerPoint, Excel, Word, Outlook and more.

For more information about the M365 package, please refer to this article: https://uwaterloo.ca/office-365/

Step-by-step guide

  1. Click on File > New Mail > Mail Account


  2. Select Identity on the left hand side. Enter your full name (first and last) and UWaterloo email address (i.e. j25rober@uwaterloo.ca)

  3. Unselect the “Look up mail server details based on entered email address” option


  4. Select the server type as Exchange Web Services
    Note: If the Exchange Web Services option is not available, the add-on for this must be installed onto Evolution. On Ubuntu, this can be done through the Ubuntu Software Store


  5. Enter your UWaterloo email address (i.e. j25rober@uwaterloo.ca)
    a. Change the host URL to https://outlook.office365.com/
    b. Change the authentication method to OAuth2 (Office365)
    c. Click the Fetch URL button


  6. Authenticate with DUO (2 factor authentication)

    1. Two-factor authentication is known to be completed once the OAB URL is auto populated with an address. Select Next and modify default mail account configuration, if needed. 

If you are using earlier versions of Ubuntu with Evolution, the following error will occur: 8 Data source “username@uwaterloo.ca” does not support OAuth 2.0 authentication. This is because a tenant ID and application ID must be retrieved. To do so, please follow the “Find the tenant ID” and “Create the application” instructions listed on this article: https://wiki.gnome.org/Apps/Evolution/EWS/OAuth2.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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