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Not sure which conferencing tool to use for online meetings or calls? Use the table below to choose a tool based on your needs.

See also:

Note

Care must be exercised to manage and protect privacy during meetings held remotely. Whether you are the host or a participant, take note of these policies for enhancing confidentiality: 

Microsoft Teams

Tip

Recommended tool for meetings, chats, internal phone calls

WebEx

Tip

Recommended tool for online teaching, learning, and

learning

meetings

Bongo virtual classrooms

Tip

Recommended tool for online teaching and learning

Microsoft Teams Live Events* 

Microsoft Stream 

Skype for Business 

Tip

Recommended tool for external phone calls

Zoom

Tip

Recommended tool for online teaching, learning, and meetings

Overview 

A platform that provides a shared workspace to chat, share/edit files, and host video/audio meetings.

Info

The maximum number of users depends on the feature you're using. See Microsoft's guide on Teams limits for more information.



A live presentation and collaboration tool that shares audio, video, and presentations in a virtual class or meeting room. 

Info

A

maximum of 1000 users can attend a WebEx meeting.

standard WebEx licence includes

  • 1000 seat Meeting room

  • Webinar licence

  • Cloud storage

A virtual meeting space allowing you to engage with students (individually or in groups). 

Info

A maximum of 150 users can be invited to a virtual meeting and only 10 webcams can be active at a time.


An

extension of the meetings function in Microsoft Teams that allows you to live stream content to large audiences. 
Info

A maximum of 10000 users can attend a Teams Live Event.

*Live events will only be available by request for special events.  

A video sharing service for uploading, organizing, and sharing content across the organization.  

With Stream enabled, you can record any Teams meeting or call to capture audio, video and screen sharing activity and save it to Microsoft Stream.

An

enterprise communication platform which includes IM, audio, video, screen sharing, and meeting capabilities.

Info

A maximum of 300 users can be added to a Skype for Business online meeting. 


A cloud-based peer-to-peer software platform used for teleconferencing, telecommuting, distance education, and social interactions.

Info

A

maximum of 300 users can be added to a Zoom meeting. 

standard Pro license includes:

  • 300 seats meeting rooms

  • (Larger size meeting by request)

  • Unlimited time

  • Cloud storage

A Basic license includes:

  • 100 seat room

  • 40 minute limit

  • Local storage 

Recommended use 

Note

By default, recorded Teams meetings can be edited and downloaded by all Team members. To restrict access, update the video permissions in Microsoft Stream and select the ‘Owner’ checkbox next to your Team name. Read our how-to article on how to restrict video permissions in Microsoft Stream.

  • Recording training sessions 

  • Video meetings 

  • Group audio calls 

  • Online teaching 

  • Graduate thesis defense

  • Online classrooms

  • Meetings

Webinars
  • Small webinars

  • Team collaboration space for teaching and learning

  • Recording lectures

  • Online teaching

Recording training sessions 
  • Event broadcasting 

    • Meetings

    • Presentations

    • Training sessions  

    • Video meetings 

    • Group audio calls 

    • Meetings

    • Webinars

    • Online teaching 

    • Graduate thesis defense

    • Online classrooms

    • Small Webinars

    • Team collaboration space for teaching and learning

    • Recording lectures

    Support resources 

    See IST’s Microsoft Teams knowledge base articles and Microsoft’s what’s new in Microsoft Teams

    See the WebEx knowledge base articles and the WebEx tool comparison chart

    You can also email rt-ist-itms-collab@rt.uwaterloo.ca
    (with WebEx in the subject line)

    See the Keep Learning page on Bongo and
    IST’s Bongo knowledge base articles

    You can also email learnhelp@uwaterloo.ca or call 519-888-4567 ext. 41744

    See the Skype for Business knowledge base articles 

    See IST's Zoom knowledge base articles

    You can also email rt-ist-itms-collab@rt.uwaterloo.ca
    (with Zoom in the subject line)

    Features 

    Info

    All meeting attendees can share audio/video.



    • Q&A 

    • Automatic hand raise gesture) detection

    • Breakout rooms

    • Screen sharing 

    • Classroom feedback

    • Polling 

    • Participant chat 

    • Co-hosting

    • Virtual meeting rooms with optional recordings 

    • Telephone call-ins

    • Lobby room

    • Live caption

    • Transcription

    • Video streaming to YouTube, Facebook etc.

    • Guests

    • Q&A

    • Breakout rooms

    • Polling

    • Attendance log

    • Chat

    • Upload files and presentations

    • Annotations

  • Q&A 

  • Screen sharing  

  • Live captions 

  • Downloadable video recording 
    • Organize videos by channel 

    • Can be integrated with other O365 apps 

  • Teams Live Events must be set up by IST due to a limited number of concurrent streams

  • Info

    Only live event producers/presenters are able to share audio/video to prevent audience interruption.

     

    • Audio conferencing  

    • Video conferencing 

    • Screen sharing 

    incoming
    • Incoming/outgoing calls as

    UW
    • University of Waterloo phone extension

    • Chat

    • Media/file share

    • Raise hand

    • Screen

    /application share
  • Windows

  • Mac

    • sharing

    • Whiteboard

    • Polling

    • Q&A

    • Breakout rooms

    • Classroom feedback

    • Participant chat

    • Co-hosting

    • Virtual meeting rooms with optional recordings 

    • Telephone call-ins

    • Lobby room

    • Live caption

    • Transcription

    • Video streaming to YouTube, Facebook etc.

    • Guests

    Supported Operating Systems

    • Windows

    • Mac

    • Linux

    • iOS

    • Android

    • Windows

    • Mac

    • Linux

    • iOS

    • Android

    Accessed via LEARN

    • Windows

    • Mac

  • Linux

  • Accessed via web browser

    • iOS

    • Android

    • Windows

    • Mac

    • Linux

    • iOS

    • Android

    For details about supported systems, go to https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux .

    Resources 

    See the IST’s Microsoft Teams knowledge base articles 

    and

    Microsoft’s what’s new in Microsoft Teams

    See the WebEx knowledge base articles and the WebEx tool comparison chart

    See the Keep Learning page on Bongo

    and
    IST’s Bongo knowledge base articles

    Please contact the IST Service Desk online or 519-888-4567 ext. 44357

    Visit the Stream Service page and Stream FAQ's 

    See the Skype for Business knowledge base articles 

    Visit the Zoom Help Center.

    Key advantage(s)

    • Can join from web app

    • Closed captioning (ease of use is best here)

    • Hand raising is ordered

    Meetings is a full featured application:

    • Can join from web app

    • Can access a large global network with better bandwidth/traffic management

    • Use closed captions

    • Hand raising is ordered

    • Integrates with LEARN

    • Breakout rooms can be timed

    • Fully integrated with LEARN courses

    Provides telephone function

    Meetings is a full featured application:

    • Can join from web app

    • Use closed captions

    • Hand raising is ordered

    • Integrates with LEARN

    Key disadvantage(s)

    Private Channels are difficult to manage as the membership needs to be manually maintained.

    N/A

    • No automatic video transcription

    • No waiting lobby room

    • Saves whiteboard pages as separate PNGs as part of recording

    • Will not play video or audio add-ins on PowerPoints

    Lacks many modern meeting room features

    N/A

    Additional teaching resources

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    Related issues



    Info

    Need help?

    Contact the IST Service Desk online or 519-888-4567 ext. 44357.

    Tip

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