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Note

If you have not installed AnyConnect VPN service from the Microsoft Store, please follow the instructions listed here, depending on your operating system: Virtual Private Network (VPN)

Step-by-step guide

  1. Open the Microsoft Store and then search for AnyConnect

  2. Download AnyConnect

  3. Click on Launch in the top right corner and then select Manage VPN

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  4. Next, select Add a VPN connection andinput the following information:

    1. VPN Provider: AnyConnect

    2. Connection name: UWaterloo VPN

    3. Server name or address: cn-vpn.uwaterloo.ca

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  2. Click on UWaterloo VPN and press Connect

  3. Select UW-General-Campus as the default group and press Next

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    Input the following information:

    1. Username: your 8-character UWaterloo username (eg. j25rober)

    2. Password: your password

    3. Second Password:

  • Type push for Duo Mobile push; enter 'push2' to receive the prompt on a secondary device, ‘push3’ to receive the prompt on a tertiary device, etc.

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Contact the IST Service Desk online or 519-888-4567 ext. 44357

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