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Mobile devices such as BlackBerry, Apple, Android, and others change very quickly. Android devices can have different experiences depending on the particular implementation. As such we provide documentation on a best efforts basis and encourage you to read the vendor's documentation for the particulars of your specific device and software versions.

Mobile Devices with Microsoft Exchange ActiveSync

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In the BlackBerry Hub+ Inbox, tap 

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then tap

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beside Accounts.

  1. Enter your username @ uwaterloo.ca

  2. Tap Manual setup

  3. Tap Microsoft Exchange ActiveSync

  4. Enter http://outlook.office365.com in Server field 

  5. Tap beside the password field

  6. Tap beside the Add authentication 

  7. Tap Sign in with Microsoft button

  8. Enter your password

  9. Do 2FA steps (send me a push, etc)

  10. On the Account Setup Screen tap Next

  11. Tap OK (for Remote security administration)

  12. Choose the options you want for remote security admin and then Tap Next

  13. Tap OK

  14. Tap Activate

  15. Tap Done 

  16. Tap OK

  17. Tap Activate (scroll down to advanced)

Note: If a Device Administrator screen appears, tap Activate or Allow.

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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