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FAQs

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titleWhat is Microsoft Teams?

Microsoft Teams organizes teams and projects in one place, allowing members to collaborate quickly and effectively.

  • A central hub: Microsoft Teams allows you to manage files created in Microsoft 365 among your fellow collaborators, wherever they may be.

  • Team collaboration: Everyone can stay up-to-date on the latest project status: Teams allows multiple people to edit documents simultaneously.

  • Chat and share files: Group and individual chat functionality, easy access to shared team documents, and integration of other 365 apps.

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titleWhere can I learn more about Teams?
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titleWho can request a Team?

Teams are available to University of Waterloo employees (i.e. staff, faculty, and graduate students employed by the University). To request a Team, please visit Microsoft Teams form the Jira portal to request a Microsoft Team.

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titleHow do I add Teams to a personal device

Follow these steps to download Teams on a personal device.

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titleCan I use apps, bots, and/or other connectors?
  • A number of apps and connectors are currently supported in Microsoft Teams.

  • For a brief overview and common connectors, please see Microsoft's page.

Teams support guides and resources

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General

Quick start guide (pdf)

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How do I join a team? 

How do I create a team? 

Is Teams available on mobile devices? 

Communication using Teams

How do I edit or delete messages? 

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How do I schedule a meeting? 

File Storage and Sharing

How do I edit and collaborate on files?

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Tip

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