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The following error message may appear when attempting to access Microsoft Teams using a web browser
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window, particularly Google Chrome and Firefox: “To open the web app, you need to change your browser settings to allow third-party
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cookies”. To resolve this, the browser privacy settings must be updated to allow “https://login.onmicrosoft.com
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” as a cookie
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exception to your web browser.
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Chrome
Follow the instructions listed under “Allow or block cookies for a specific
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site” and add https://login.onmicrosoft.com
2 If your web browser doesn't have the option to add an exception, then you can allow cookies saved by all websites
3. Download the Teams desktop application through Office 365 if you are using a Windows or a Mac. The mobile application is available on Android and iOS.
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When using Google Chrome, you may also need to add the additional exceptions below: [*.]onmicrosoft.com https://[*.]microsoftonline.com https://[*.]microsoftonline.com https://[*.]http://teams.microsoft.com |
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https://[*.]http://teams.microsoft.com |
Mozilla FireFox
Follow the instructions listed under “Check sites that are blocked from setting cookies” and add https://login.onmicrosoft.com
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help?Contact the IST Service Desk |
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online or 519-888-4567 ext. 44357. |
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