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Some Windows users report that the newly installed Ricoh printers work without uninstalling and reinstalling them. Before attempting these steps below, you can try printing to the existing printer queue to see if it works.


The printer queues in the Faculty of Environment is using the central print server queue, called printsrv.

All departments within the Faculty of Environment have been set up with a networked Ricoh IM C3010 Colour Laser Multifunction Printer. The supplies for these printers can be ordered through W Print.

To set up your computer to print to a departmental or unit printer, please follow the instructions for Windows and Mac computers below. These instructions are only for setting up faculty or staff computers on campus to the department printers - not the lab printers.

Before adding the Ricoh printers, you must be wired-in via ethernet to the campus network or connected to eduroam. If you are off-campus, make sure you are connected via the University's virtual private network (VPN).

You may also be interested in setting user code for printing at departmental printers and secure printing (i.e. Locked Print).

For technical difficulties, please raise a request to ETIS.

Note: ETIS does not provide support to any personal home/office printers.



DepartmentPrinter namePrinter location
Dean's Officeenv-deans-prt4EV1 330
Dean's Officeenv-deans-prt6EV1 108
KIenv-cki-prt1EV1 204
GEMenv-gem-prt2EV1 319
SERSenv-ers-prt3EV2 2014
PLANenv-plan-prt4EV3 3207
SEEDenv-seed-prt3EV3 4322
ETISenv-etis-prt2EV2 1008


Windows

Expand
titleRemove Xerox departmental printers on a Windows computer
  1. Go to "System settings", and then "Printers & scanners".
  2. Click on the old Xerox departmental printer, and click on the "Remove" button.


Expand
titleAdd Ricoh departmental printers on a Windows computer
  1. Click Search (next to the Start button), type Run in the search bar, and then press Enter.
  2. In the Run window, type \\printsrv, and then click OK.
  3. Find your Ricoh in the list using the "Search printsrv" search bar at the top-right of the window.
  4. Double-click on the printer you want to add to install.

Mac

Expand
titleRemove Xerox departmental printers on a Mac computer
  1. Go to the "System Settings", and then "Printers & Scanners".
  2. Click on the old Xerox departmental printer, select "Remove Printer...", and click on the "Remove Printer" button.


Expand
titleAdd Ricoh departmental printers on a Mac computer
  1. Download the Ricoh printer driver for your OS.
  2. Double-click on the .dmg file you just downloaded, and then double-click on the .pkg file.
  3. Complete the Ricoh installation wizard.
  4. Go to the "System Settings", "Printers & Scanners", and then "Add Printer, Scanner, or Fax...".
  5. Select "IP" (globe icon), set address to "printsrv.uwaterloo.ca", and protocol to "Line Printer Daemon - LDP".
  6. For queue, name and location, see the table above and enter the details of the printer you want to add.
  7. For use, choose "Select Software..." and select  "RICOH IM C3010 PS".
  8. Click the "Add" button.

  9. Open a Word document, click on File, and then Print.

  10. Scroll down to "Double-sided" and ensure it is "On".
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  11. Click on Printer Options, and then Printer Features.
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  12. Change Color Mode to "Black and White" and click OK.
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  13. Scroll up to Presets, and change the selection to “Save Current Settings as Preset...”.
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  14. Set the Preset Name to “B&W”, and click OK.
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  15. Ensure that the Presets is set to “B&W” before printing.