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This information applies The following error message may appear when attempting to access access Microsoft Teams  through using a web browser and the following error message appears: To window, particularly Google Chrome and Firefox: “To open the web app, you need to change your browser settings to allow third-party cookiescookies”. To bypass resolve this error, please try the steps below.

Step-by-step guide

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the browser privacy settings must be updated to allow “https://login.onmicrosoft.com

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” as a cookie

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exception to your web browser.

Google Chrome

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Follow the instructions listed under “Allow or block cookies for a specific

...

site” and add https://login.onmicrosoft.com

Info

When using Google Chrome, you may also need to add the additional exceptions below:

[*.]onmicrosoft.com

https://[*.]microsoftonline.com

https://[*.]microsoftonline.com

https://[*.]http://teams.microsoft.com

https://[*.]http://teams.microsoft.com

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2 If your web browser doesn't have the option to add an exception, then you can allow cookies saved by all websites

...

Mozilla FireFox

Follow the instructions listed under “Check sites that are blocked from setting cookies” and add https://login.onmicrosoft.com

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Need help?

Contact the IST Service Deskonline or 519-888-4567 ext. 44357.

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