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Use this article to learn This article provides instructions on how to search and link tickets in your project within Jira Service Management.

Step-by-step guide

Searching for tickets

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  1. After logging in, to search for a ticket, you can

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  1. enter the ticket number or ticket name in the search filter

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  1. located at the right hand side of the page (to the left of your profile icon):

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It will provide you with results related to 2. You will see a list of the results from your search.

Linking tickets

You can link issues to keep track of duplicate or related tickets.

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