GroupMail

For additional information on mass email tools and bulk mailing, please see https://uwaterloo.ca/information-systems-technology/about/policies-standards-and-guidelines/email/sending-email-many-recipients-mass-email/mass-email-tools and Bulk Mailing.

Please be aware of the Anti-Spam law and guidelines: https://uwaterloo.ca/information-systems-technology/about/policies-standards-and-guidelines/email/mass-email-and-anti-spam-law-and-guidelines

For more Groupmail resources, please see GroupMail resources

Overview 

• Allows personalized email messages (i.e. much like a mail merge) 

• Can be configured to pause while sending so does not hit limits on email traffic 

• Handles HTML templates more consistently than Outlook 

• Provides feedback on whether messages are sent 

Price

• Sold per machine 

• Various editions depending on volume and other requirements 

Where to buy 

• GroupMail website 

• GroupMail Marketing Pack 

How to use GroupMail

Introduction to GroupMail course notes can be found on SharePoint. Use your 8-character UWaterloo username @uwaterloo.ca (i.e. myuserna@uwaterloo.ca) and password to sign in. Select ITPD Handouts in the left panel. 

Configuring GroupMail 

To send emails with Groupmail as a mail client you need to configure your SMTP settings – that is, you need to tell Groupmail which outgoing server it must rely on. 

SMTP settings for Groupmail 

1. Select Tools -> Account Manager.

2. Click New.

3. Flag Manual Account Setup and click Next.

4. Enter your personal information and the email address you want to use as a sender and receiver (we suggest using the same one). 

5. Choose the Delivery Options tab. 

6. Enter your SMTP server name: if you don’t know it you can refer to this list of the major ones.

7. Choose Requires Authentication if you want to send authenticated emails.

   1. If you do want to send authenticated emails, click on setup and provide a username and password. 

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