Sometimes users who have clicked "Allow your organization to manage this device" when installing Office 365 will have issues with other windows features, receiving an error message "Your organization manages this feature".
Typically, this is seen in the "Sign-in Options" section when they try to set up Windows Hello or Fingerprint sign-in.
Steps to remove the device from being managed by the University of Waterloo:
- Download the Company Portal Windows App
- Right click on their device and click Remove
- Go to Settings > Accounts > Access work or school
- Select their uWaterloo account and click Disconnect
- Open an Office 365 application (eg. Word) and click on File > Account > Sign Out
- Restart the computer
You can then check the Sign-in Options in Settings to ensure that the changes have taken effect. You may need to uninstall and reinstall Office 365.
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