Some Windows users report that the newly installed Ricoh printers work without uninstalling and reinstalling them. Before attempting these steps below, you can try printing to the existing printer queue to see if it works.
The printer queues in the Faculty of Environment is using the central print server queue, called printsrv.
All departments within the Faculty of Environment have been set up with a networked Ricoh IM C3010 Colour Laser Multifunction Printer. The supplies for these printers can be ordered through W Print.
To set up your computer to print to a departmental or unit printer, please follow the instructions for Windows and Mac computers below. These instructions are only for setting up faculty or staff computers on campus to the department printers - not the lab printers.
Before adding the Ricoh printers, you must be wired-in via ethernet to the campus network or connected to eduroam. If you are off-campus, make sure you are connected via the University's virtual private network (VPN).
You may also be interested in setting user code for printing at departmental printers and secure printing (i.e. Locked Print).
For technical difficulties, please raise a request to ETIS.
Note: ETIS does not provide support to any personal home/office printers.
| Department | Printer name | Printer location |
|---|---|---|
| Dean's Office | env-deans-prt4 | EV1 330 |
| Dean's Office | env-deans-prt6 | EV1 108 |
| KI | env-cki-prt1 | EV1 204 |
| GEM | env-gem-prt2 | EV1 319 |
| SERS | env-ers-prt3 | EV2 2014 |
| PLAN (staff only) | env-plan-prt4 | EV3 3207 |
| PLAN | env-plan-prt4-bw | EV3 3207 |
| SEED | env-seed-prt3 | EV3 4322 |
| ETIS | env-etis-prt2 | EV2 1008 |
Windows
- Click Search (next to the Start button), type Run in the search bar, and then press Enter.
- In the Run window, type \\printsrv, and then click OK.
- Find your Ricoh in the list using the "Search printsrv" search bar at the top-right of the window.
- Double-click on the printer you want to add to install.
Mac
- Go to the "System Settings", and then "Printers & Scanners".
- Click on the old Xerox departmental printer, select "Remove Printer...", and click on the "Remove Printer" button.
- Download the Ricoh printer driver for your OS.
- Double-click on the .dmg file you just downloaded, and then double-click on the .pkg file.
- Complete the Ricoh installation wizard.
- Go to the "System Settings", "Printers & Scanners", and then "Add Printer, Scanner, or Fax...".
- Select "IP" (globe icon), set address to "printsrv.uwaterloo.ca", and protocol to "Line Printer Daemon - LDP".
- For queue, name and location, see the table above and enter the details of the printer you want to add.
- For use, choose "Select Software..." and select "RICOH IM C3010 PS".
- Click the "Add" button.
Open a Word document, click on File, and then Print.
Scroll down and click on Printer Options, and then Printer Features.
- Change Color Mode to "Black and White" and click OK.
- Scroll up to Presets, and change the selection to “Save Current Settings as Preset...”.
- Set the Preset Name to “B&W”, and click OK.
- Ensure that the Presets is set to “B&W” before printing.