Scholar: How to create a FAQ

Owned by Andrea Jennings
Sept 08, 2023
1 min read

The FAQ content type can be used to display the answers to common questions on one page. When a user clicks on a question the answer expands below it.

  1. Hover (don't click) your mouse above the Content menu toolbar.

  2. Under Add, click FAQ. If you are missing the FAQ app, your site owner will need to add this app to your site.

  3. Add a Question (required).

  4. Add an Answer.

  5. To attach files, click Upload or drag and drop files into the shaded box. Hover your mouse above the question mark icon to see the allowed file extensions, as well as the maximum allowed file size.

  6. Under Publishing options, ensure Published to this site is checked if you are ready to publish, or unchecked if you want it to remain as a draft. Select Sticky at top of lists if you want this FAQ to stay at the top of the FAQ section on your site.

  7. Under URL path settings leave Generate automatic URL alias checked if you want the system to automatically create a URL alias for this FAQ. Uncheck the box if you wish to enter a custom alias.

  8. Under Menu settings you have the option of adding this page to the main menu.

  9. Under Post Created/Edited By you can change who posted the FAQ by editing the name in the box under Posted by. You can also edit the date the FAQ was posted on in the Posted on box. By default the current date and time is used.

  10. Click Save.