Step-by-Step
Log in to https://portal.office.com and click on the Outlook icon from the left navigation panel.
Right-click Folders from the left navigation panel and then choose/click on Add shared folder from the menu presented.
3. Enter either the name of the shared mailbox or its username and click Add. In this example, the name of the shared mailbox is Shared Account and the username is sharedna@uwaterloo.ca. (As you complete this field, a list of suggested account names will display. )
4. Once entered, the account name will appear in the list of mail folders/boxes:
Do you need to send email from the shared mailbox address? See Sending email messages from a Shared Mailbox - Outlook online (web browser)
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Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
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