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Change from Host Authentication to User Authentication 

If your device is set to automatically connect to eduroam using Windows credentials, it can cause connectivity issues. Follow these instructions to automatically connect using your username@uwaterloo.ca and password. 

In the Search field next to your Windows home button, type ‘run’ and press Enter to open the Run app: 

 

(alternatively, you can press the Windows key and the letter R at the same time to open the Run app) 

Type ‘control’ into the Run app and press enter to open Control Panel 

 

Select View network status and tasks underneath Network and Internet 

 

Click on Wi-Fi (eduroam) 

 

Click Wireless properties, and switch to the Security tab. 

 

Select the Settings button beside Microsoft: Protected EAP (PEAP) 

 

Click Configure 

 

Ensure that the box beside ‘Automatically use my Windows logon name and password (and domain if any)’ is unchecked, then click OK 

 

Press OK again, then select Advanced 

 

Ensure Specify Authentication Mode is checked and User Authentication is selected, then click Save Credentials 

 

Enter your username@uwaterloo.ca and the corresponding password, then click OK 

 

  1. Select OK on the two remaining settings windows, then click Close 

  2. Turn Wi-Fi off and back on again, then attempt to connect to eduroam. If you are prompted for credentials, log in with your username@uwaterloo.ca and corresponding password 

You should be connected to eduroam with your credentials. 

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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