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If you need to recover deleted files on a network drive for MacOS, please see the article Recovering Deleted Files on a Network Drive for Mac OS

You must be connected to the Cisco AnyConnect VPN in order to map your network drive from off-campus. For instructions on how to connect to the VPN, please refer to Virtual Private Network (VPN)

Note: for MacOS users in the Faculty of Arts, follow these instructions

Step-by-Step

  1. Select the Connect to Server option from the Finder Go menu, or use the keyboard shortcut <Command key> and <K key>

  2. Enter the appropriate server address in the resulting "Connect to Server" menu. Replace "username" with your 8-character UWaterloo username, (ie. myuserna) and replace "department" with your Department R Drive name.

    1. N: drive: smb://fileu.uwaterloo.ca/users$/username (This option is available only to users who have not migrated to OneDrive. If you are unsure whether you have migrated, contact your IT support rep.)

    2. R: drive:  smb://filed.uwaterloo.ca/department$ 
      You can save this path to make connection easier in the future by clicking on the + button to add it to "Favorite Servers"


      Click Connect.

  3. Click Connect again to continue


  4. You will be prompted to enter your name and password. Select the Registered User option and enter your 8-character UWaterloo username (ie. myuserna) as shown below and your password.
    Click Remember this password in my keychain to easily access this drive. 

    Click Connect.

The contents of the network drive will be opened in Finder and a drive icon may appear on the desktop. 

Adding Drive to Favorites

You can also add the drive in your Favorites section on Finder to make it easier to find in the future

  1. Once connected to the network drives using the steps above, stay on the folder that opens up and click View in the Finder taskbar in the upper right hand corner.

  2. Next, select Show Path Bar under View


  3. A bar should display on your Finder window at the bottom section of the window, you can drag the part that says <username> by clicking and dragging it into the Favorites section on Finder

  4. The drive will stay there until you disconnect from the VPN or disconnect the drive

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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