Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.
To sign into the Edu email account inbox, you may need to use username@eduuwaterloo.onomicrosoft.com instead. Please try @edu.uwaterloo.ca first!
Step-by-step guide
This guide starts with the email inboxes already set up in the MacOS Outlook App. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will need both the @edu.uwaterloo.ca account set up and the @uwaterloo.ca account set up in the MacOS Outlook App.
Please check the MacOS Outlook setup guide for steps on setting this up first.
- With the MacOS Outlook app open, select the emails from the inbox that you would like transferred
- For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @edu.uwaterloo.ca inbox
To select multiple emails, hold <command> and click on the emails you would like. The selected emails will be highlighted in light blue.
You may want to transfer emails in batches if you have a large inbox.
Click on the first email you want, then holding <shift>, select the last email you would like. This selects all of the emails in-between the first and last so that you can transfer in a batch.
- For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @edu.uwaterloo.ca inbox
- You can now drag and drop the emails into the inbox you would like
For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will drag and drop into your @uwaterloo.ca inbox
It may take some time for the transfer to complete - you can view your inbox in the Outlook app to confirm the emails were transferred, or try step 3
- You can verify online that the transfer was successfully by visiting portal.office.com
- Sign-in with the email account you want the emails to end up in.
For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails
- Sign-in with the email account you want the emails to end up in.
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