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FAQs

Can I invite external users to my team?

  • Yes, you can add external users as guests to a team.
  • Guests can be added with any email (e.g. @uwaterloo.ca, @gmail.com, etc.)
  • Once added to the team, guests who are already using Teams with another institution can access the separate Teams tenant by doing one of the following: 
    • Have one tenant open in the Teams desktop application and another open in a browser window (https://teams.microsoft.com/)
    • Switch tenants using the drop-down menu in the top-right corner of the Teams desktop application 

Can I use apps, bots, and/or other connectors?

  • A number of apps and connectors are currently supported in Microsoft Teams.
  • For a brief overview and common connectors, please see Microsoft's page.

How many people can join a Teams meeting?

Where can I learn more? 

  • Microsoft has an extensive support section on their website that should answer most questions.
  • There are also training videos that provide an overview of basic functions within Teams.
  • If you are looking for a more hands-on experience, there is a live demo, which walks you through the Teams interface.

Register for the IT Professional Development (ITPD) course to learn more about Teams. 

Guides

General

Quick start guide (pdf)

How do I join a team? 

How do I create a team? 

Is Teams available on mobile devices? 

Communication

How do I edit or delete messages? 

How do I create a channel? 

How do I start a private chat with someone? 

How do I start audio and video calls? 

How do I schedule a meeting? 

File Storage and Sharing

How do I edit and collaborate on files?

Can I use other cloud storage within Teams? 

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