Service

If the Term lock checkbox if checked, a term cannot be edited or deleted for the Service category.

You can enter a Description of the Service category.

You can Upload a service category icon so

You can select the Relations tab and choose a Parent term. 

The Service summary functions as a short summary of what the Service is about in a Services listing page (Service catalog), a Service listing, and Service teaser.

The Associated image functions as a thumbnail when sharing a Service in social networks and other services.

1. Locate Associated image under Meta tag information for social media sharing/search/etc.

2. Select Add media.

3. Add an image or select an image previously uploaded to your site. To add an image:

   1. Select Browse... in the Add file box and choose an image from your files.

   2. Fill in the mandatory Name field (it will default to the original file name) and Alternative text field (guidelines can be found on the Brand page) field. You have the option of entering a caption to be displayed with the image in the Caption field.

4. Select Save.

5. If not already selected, select the image by checking its box from the image gallery.

6. Select Insert selected.

Media settings can be accessed through the Media drop down.

• Banner images

The Service details drop-down menu allows you to add a variety of details about the Service offered.

1. You can enter a Popularity rating from 1 (lowest) to 10 (highest)

2. You can select checkboxes to determine Who can use this service.

3. Under What's available, you can enter specific services that are available. Select Add another item to add more items that are being offered.

4. You can add information on How to request this service.

5. You can enter the Minimum notice to use service.

6. You can enter the Average length of time to complete request.

7. You can enter a Pricing/cost for the service.

Note: “Free” can be entered in this field to display that the Service has no cost, however is nothing is entered in this field the cost will not automatically display as free.

8. You can enter information about Support for this service.

Under the Service hours drop-down menu, you have the option to enter values in the Service hours field and Exceptions to the regular Service hours.

1. By selecting the Add time slot button, users can add another row of hours (e.g., if the service is closed over lunchtime).

2. Exceptions can be added by selecting the Add exception button (e.g., to accommodate for holidays).

The Service location block lets you choose the location address and location coordinates.

1. The map will default to the University of Waterloo if the latitude and longitude are set to zero.

2. Optionally, a link to a map with the Service location can be entered in the Map field.

Note: You can optionally select the Service location on the map in this section, but it will not auto-fill the location address.

The Menu settings drop down allows you to change whether the Service appears in the menu and how it appears:

Checking Place in site hierarchy box enables you configure how your Service appears in the menu.

• Checking the Add menu link box will add your Service to the main menu.

• The Menu link title field allows you to edit the Service title in the main menu.

Note: The title in the Menu link title field can be different from your Service name.

• The Description field allows you to add a description that will show when hovering over the menu link.

• The Parent link drop down allows you to choose where in the menu your item occurs.

Note: By default, the Parent link is set to Main navigation.

• The Weight field allows you to choose the order that your menu items are displayed.

Note: Lower weights display before higher weights.

Scheduling options allows you to change the Revision state of your Service.

Publish on allows you to select a date that the page will publish.

Publish/unpublished states

select a date and time for the page state to be changed to Published/Unpublished.

URL redirects allows you to add a URL redirect to your Service.

The Service automatically generates a URL based on the item Service name and its place in the site hierarchy. It is best practice to select Generate automatic URL alias for uniformity across your site. To create a custom alias:

1. Unselect the Generate automatic URL alias box.

2. Manually enter a new URL alias.

Note: Do not add a trailing backslash (/) to the alias. Replace any spaces with a dash (-). When entering a custom URL make sure it is still reflective of the content that it will be displaying.

Authoring information allows you to change the author information for the Service. Authoring information defaults to the user who created the page and when the item was created originally.

• Filling out the Authored by field allows you to select a user to be displayed as the page author.

• The Authored on allows you to manually sets the date and time the page was created.

Promotion options allows you to edit how the Service is promoted.

• Promoted to front page allows your page to be promoted to the front page.

Page display options allow you to optionally turn off site menus and titles for your Service.

Note: this option should not be used for accessibility reasons.

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The Revision log message is an option to comment on the update and changes to the Service. This message will appear in the entry when viewing the Revisions tab of the Service.

The Delete tab is only visible to site managers. The Delete tab permanently deletes a Service and all associated content.

Note: all links to this page will break.

To delete a Service:

1. Select the Delete tab.

2. Select the Delete button.