On your computer, open File Explorer by clicking the yellow folder icon on the taskbar.
In File Explorer, click This PC.
Look for the L: drive. If you don’t have it, please add it using these instructions — Map your Computer to Network Drives.
Use File Explorer to find the document you wish to have added to a student’s chart in Accuro.
Cut/copy that document and paste it into the appropriate Scans folder in the L: drive (e.g., Counselling-Services-Scans).
Once the document is in the L: drive, it will disappear after approx. 10 seconds and will be automatically transferred to the S: drive.
CSRs monitor the S: drive and index documents from there to the appropriate student chart.
Why not just put the document straight into the S: drive?
There is no direct access to the S: drive which is why you need to put it in the L: drive so it auto-transfers to the S: drive.
If you have questions or trouble, please submit a ticket. Thank you.