...
These apps are useful tools for doing your work on the go. Notably, not all features available in the web browser version of the products are available in the mobile apps.
IST’s Atlassian support does not have administrative capabilities in the mobile applications. Any support requests will be triaged to Atlassian.
Jira App
Teams using Jira and Jira Service Management can download the application to take their work on the go. Learn more about the Jira mobile app.
...