All users are required to change their WatIAM password immediately:

Step-by-step

1. Log into WatIAM using your 8-character UWaterloo username (e.g. myuserna) and your current password

2. Click on the Change Password button.

   1. Enter a strong new password into the Password and Confirm Password fields. The new password must be different from your old password--do not reuse a password.

3. Once submitted, click on your name at the top-right corner of the page and select Logout. 

Your password is now reset across all of your UWaterloo accounts such as Quest, Learn, Workday, WaterlooWorks, and Outlook.

If you have used your UWaterloo password for non-UWaterloo accounts, it is advised to also change those passwords now.

If you are having trouble logging into your Nexus computer after the password reset

• If you are logging in from home use your old password without VPN and clear any cached credentials.

• If you are logging in from on campus, or are using VPN before logging in, use your new password.

If you still cannot log in, or see an error about connecting to the domain, contact helpdesk@uwaterloo.ca or your local IT staff.